Title Alliance Facilitates Closing for COVID-19 Survivor

Despite executive orders in Pennsylvania causing confusion about the types business functions that can continue during the health pandemic, Title Alliance completed its first closing for a COVID-19 survivor last week.

Headquartered in Media, Penn., Title Alliance facilitated the closing for Keith Kline, a sheriff who was buying a new house for his primary residence.

Kline tested positive for COVID-19, but officials with the Centers for Disease Control (CDC) and Prevention said he was no longer contagious after seven days from being symptom free. Kline was still apprehensive coming to Title Alliance’s office despite following the CDC’s protocols.

Most Title Alliance’s employees now work from home. Only the four-member executive team works at the office headquarters. Maria Deligiorgis, general counsel and compliance officer at Title Alliance, works in the office Sunday through Friday. She stays in a hotel and is only able to see her teenage son on Saturdays.

Deligiorgis greeted Kline at office and provided him a croissant and coffee to help him feel comfortable.

"Are you tired of talking about your diagnosis?" Deligiorgis asked. When Kline sighed and said, "Yes, I am," Deligiorgis put him at ease by asking about his new house and what he was looking forward to now.

Title Alliance CEO Jim Campbell doesn't usually preside over closings, but he walked Kline through the process to ensure he felt comfortable and received excellent customer service.

"Jim is a great and incredibly dynamic leader," Deligiorgis said. "Leadership is something you do, not just a position of authority."